Services

What's included with each service

We strive to provide the highest quality cleaning services with care and attention to detail. Please note that our services are based on the information provided at the time of booking. If the condition of the property requires extra time or attention (such as excessive buildup, pest issues, or biohazard cleanup), additional fees may apply. We do not move heavy furniture, handle hazardous materials, or clean areas that are structurally unsafe. While we do our best to meet all expectations, results may vary depending on the condition of the space. Your satisfaction is important to us—if something isn’t right, please contact us within 24 hours and we’ll do our best to make it right.

Please be aware that our company does not guarantee the removal of stains such as rust, mildew, or those caused by hard water buildup or lack of maintenance. All areas must be free of clutter prior to service to allow for effective and thorough cleaning. We require that clients inform us of any items or surfaces needing special care. We are not responsible for damage resulting from faulty or improper installation of any item.

All surfaces—including but not limited to marble, granite, hardwood floors, and concrete—are assumed to be sealed and safe to clean using standard professional methods. Additionally, furniture placed on wood floors is assumed to have proper protective pads in place to avoid scratching or damage during service.

Your satisfaction is our top priority

From the moment you sign up for service with Mrs. Clean CA, we make sure you receive the best in-home care. We will go the extra mile to deliver the best house cleaning experience with a professional cleaning service.

In order to enhance your experience with Mrs. Clean CA, please read the following information.

Service Disclaimer

• Mrs. Clean CA does NOT guarantee the removal of stains such as, rust, mildew or others caused by hard water build-up or lack of maintenance.
• All areas are expected to be free of clutter.
• We require to be informed of items or surfaces needing special care.
• We are NOT responsible for damage due to fault and/or improper installation of any item.
• All surfaces (i.e. marble, granite, hardwood floors, concrete floors, etc.) are assumed sealed and ready to clean without causing harm.
• Furniture on wood floors is assumed to have proper protection.

Notice

• We only clean windows and blinds that can be reached with a 2 stepladder.
• For safety, no other jobs should be done while we are cleaning.
• The presence of other workers or excess of people in the house might cause the estimate to be inaccurate.
• Having other work done in a house while our teams are working might affect the cost and time needed to complete the cleaning to your satisfaction.
• No heavy furniture will be moved.

Open communication

Mrs. Clean CA is a local company that relies primarily on word-of-mouth recommendations, so please communicate any concerns you might have about the service disclaimer or a house cleaning experience with our company. We want to make sure your experience is great so you share it with others.